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Frequently asked questions
Can products be custom-made? +
Yes! Many of our products can be fully customised — choose the size, material, colour and base yourself. Use our 3D configurator or contact us at info@industrial-home.com for a customised quote.
What is the delivery time? +
Delivery times vary per product. Custom dining tables have a delivery time of 6–8 weeks. Custom chairs 4–8 weeks. Other products such as lamps, cabinets, and accessories are usually delivered within 1–2 weeks.
Do you also deliver to Belgium and Germany? +
Yes, we deliver for free throughout the Netherlands, Belgium, and Germany. Large furniture items are delivered to your desired location by our own delivery service.
Where can I see the product? +
The Hague: Open 7 days a week: oak tables, ceramic tables, HPL tables, all color samples
Beusichem: Open weekdays only: oak tables, HPL tables, coffee tables, dining chairs, dining benches, armchairs, bar tables, bar stools, color samples
Wijchen: Closed Sundays and Mondays: walnut tables, various walnut furniture, oak tables and various fine oak furniture
Other
Other small, non-custom items such as lighting, (small) cabinets, and wardrobes do not have a showroom.
Please call or email us to make an appointment:
info@industrial-home.com or 0619960500
Can I return or exchange a product? +
For standard products, you have a 14-day cooling-off period. Custom products are made specifically for you and cannot be returned. Do you have a question or are you not satisfied? Contact us directly — we'll solve it together.
How do I contact you? +
Send a WhatsApp message to 0619960500, email info@industrial-home.com, or use the contact form on our website. We respond quickly and are happy to help.