Garantie & Kwaliteit
Garantievoorwaarden Industrial Home
Bij Industrial Home is het onze missie om u de meest unieke en hoge kwaliteitseisen te bieden in maatwerk eettafels. Alle producten die wij verkopen, worden handgemaakt in Polen onder streng toezicht om ervoor te zorgen dat elk item volledig voldoet aan onze hoge standaarden.
U heeft recht op een wettelijke garantie van 2 jaar op alle producten die u bij ons koopt. Deze garantie is geldig voor constructiefouten en omvat kosten voor eventuele reparaties of vervangingen binnen deze periode. Het is belangrijk om te weten dat de garantie niet geldt voor slijtage door normaal gebruik, zoals schrammen of andere natuurlijke veroudering van het materiaal.
Indien u twijfelt aan de kwaliteit van uw aankoop en denkt dat deze onder de garantie valt, neem dan gerust contact op met onze klantenservice. U kunt ons bereiken via e-mail: info@industrial-home.com. We zullen u zo spoedig mogelijk beantwoorden en helpen bij het regelen van uw garantieclaim.
Wij zijn trots op de kwaliteit die wij bieden en geloven dat onze garantie een extra veiligheidsnet vormt voor onze klanten. Als u nog vragen heeft over de garantievoorwaarden of hoe deze werkt, aarzel dan niet om contact met ons op te nemen.
10 years and now a new website in the making
We are currently working hard on this new website. The 3D table configurator is ready, and we are busy adding products to the menu. So please check back in the coming days :-) Best regards, Dorota and Erik
WWW.INDUSTRIAL-HOME.COM is an online webshop that supplies industrial tables, lamps, and cabinets in the Netherlands, Belgium, and West-Germany (Europe).
Industrial-Home V.O.F. was founded in 2016 by us (Dorota and Erik).
I (Dorota) am from Poland and moved to the beautiful city of The Hague in the Netherlands in 2002, where I married Erik. My love for vintage industrial furniture began through my family and network in Poland. My family and network constantly search for original vintage industrial lamps in Poland. The lamps are selected for their functionality and repaired if necessary. This way, the item gets a second life, and we also contribute to environmental sustainability.
The items come from a dilapidated metal factory, an old bunker, or an abandoned shipyard, among other places. Industrial lamps with a story, shaped by their environment after decades of hard work, have developed their own one-of-a-kind character.
The name Industrial-Home was chosen because our roots are industrial, and we do a lot of robust welding work, including bases and cabinets. "Home" was chosen because these are furniture pieces for your house.
After many years of selling industrial lamps, this trend has unfortunately ceased, and demand has decreased. Therefore, we continued in the workshop with industrial tables and cabinets. The furniture has a robust character; thick oak with thick metal is our signature—durable (long life) and recognizable for our items. We sand the tables smooth and treat them with a matte lacquer against stains. The bases are custom-adjusted to the length and width of the table so that everything is in the right proportions.
Through our workshop (my family's company) in Poland, the tables and other furniture are handmade to measure and delivered directly to the end customer.
Industrial-Home distinguishes itself from other companies in several ways:
We don't have expensive showrooms, which is reflected in the price.
Many customers already have tables at home, and you can view them and make an appointment with our customers near you (under construction).
Two of these points are that all items can be used for 14 days; if they are not satisfactory, the items can be returned, after which the money will be refunded to your account.
The other point is that we are also happy to hear your creative ideas for a potential new or customized design that we can create for you; a lot is possible here. Your idea, we make it happen! It can be something totally new; send us a sketch!
Email us your wishes or questions to: info@industrial-home.com
Best regards and have a great day!
Dorota and Erik